a string of debacles

Sometimes I wonder if what I do at AGWM Communications is worth what they pay me for. We bought a new barebones computer to build for development here. When I had it all built and tested it, it wouldn’t come up. So after talking to Shuttle tech support, I bought another processor and memory, swapped the old ones out and tested again. Still, no joy. So, we ordered a new barebones and tested it. When it came in, I had another monitor I brought in for Tonny to build the touchscreen with, a nice, widescreen monitor. The new computer fired right up with the original memory and newer processor. Great! So then, the OS had not arrived by that time, so I emailed the seller. They had not shipped it, but did so pronto, and I got it on the cutoff day. I hooked up the new barebones after finishing the build, and hooked it up, started it. No joy. So I thought, maybe the monitor was screwed up, and used another one. Up it came and the build is proceeding properly.

OK, I thought, oh my gosh, all the trouble with the original barebones, and tech support, and finally RMA hash up, no box, etc. Money down the drain? I should have used another monitor in the first place, or at least suspected it. But I didn’t suspect the monitor because I have been using it for a few years on my Mac and it works fine. Something in the generic DVI driver in the Shuttle couldn’t hook up, and so I thought the computer was bad. Shame is washing over me in waves.

I know why AGWM Communications keeps me on the payroll. It is because in general, I keep everything else running, even ten-year-old equipment that in some other shops would have been recycled years ago. Thanks guys and gals for all the love.

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